Frequently Asked Questions

1.Does my product qualify for a warranty service?
Please call United Furniture Outlet to verify with a sales associate on this detail.

2.What does the manufacturer limited warranty service cover?
Any defects in material or workmanship under normal use during the Warranty Period. Shipping and handling expenses are not covered under warranty. United Furniture Outlet will help to coordinate the process between manufacturers and customers; however, we are not responsible for any decision provided from the manufacturer.

3.How long does the warranty service last?
The Warranty Period is 12 months from the date of purchase on most items.

4.How many times could I request a warranty service on the same item?
Only once.

5.Do I contact United Furniture Outlet for Extended Insurance Coverage that I purchased?
No. Please contact the third-party company directly. If you need clarification on the procedure, feel free to contact us.

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